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The price quoted on this web site is for UK deliveries. For overseas deliveries the purchaser will be responsible for payment of any local taxes which may be payable to the courier.
The most common customer problems The most common problems reported are that the pipe has stopped working or is leaking. This is most common with the K1000 plus where users say the battery is dead. It almost never is the battery (they last 6-9 months), 90% of the time it is the coil. Change the […]
The most frequent question we get asked is why does my vape taste burnt. The answer is simple. The coil has dried and has actually burnt. So how does one cure the problem. Not only do you have to change the coil but you also have to throw away the liquid in the tank and […]
In the run up to Christmas we are only offering next day delivery. DPD which is preferred or Royal Mail Special delivery. By default our pipes are sent DPD preferably. There are some areas of the UK not covered by DPD. Notably Northern Ireland. Dpd is tracked and delivers next day. Please choose DPD at […]
DPD is the UKs most reliable next day delivery service. Petersham pipes is now using DPD for all pipe deliveries. Accessories are still being sent by first class post.
We are still working as normal. Customer orders are still being posted First Class every working day. The Royal Mail is taking slightly longer to deliver than normal in some areas . We have stock of almost everything with more on the way.
We deliver everywhere we can. Turkey and India do not seem possible to deliver vapes to though.
We send world wide using Royal Mail tracked and sign for or UPS. World wide deliveries take 7 to 10 days
Next day in the UK if you order by 1pm DPD tracked and signed for. Be sure to include your email and mobile phone to get a tracking notification by email and text.
We recommend only using original coils from this web site and changing your coil every week or every two weeks at worst. If your pipe has stopped working it is almost certainly the coil which needs replacing. The heating elements are like light bulb filaments and do just go.