UK Delivery is free for orders of £40 or more
EU USA & Canadian Delivery is free for orders of £100 or more
We offer next day delivery in the UK via DPD for orders placed before 12 noon.
There are some areas of the UK not covered by DPD. Notably Northern Ireland. Therefore we have a Royal Mail delivery option.
DPD is tracked and delivers next day. Please choose DPD at checkout. If you use DPD a tracking email is sent by DPD. Additionally if you have included your mobile number in your delivery details you will receive a tracking text with the delivery time to the nearest hour. [Your mobile number will not be used for anything but delivery notifications.]
For International orders you will have to pay any local taxes and duties required locally in addition to the price paid on this web site.
United States of America and Canadian orders are shipped UPS Expedited Tracked at a cost of £19.99. Up to seven days for delivery.
All Continental European and Republic or Ireland Orders are Shipped UPS expedited tracked, Up to five days delivery. Cost £19.99
For orders placed before 1pm using DPD we deliver next working day
DPD will come back the following day
If you choose DPD your order will be tracked. You will receive a tracking email and a tracking text (if we have your mobile number) Royal Mail orders are not tracked.
IDPD do not deliver to the Highlands and Islands or to Northern Ireland. Apologies
All countries where vaping is legal including USA, Australia, Europe, New Zealand, South Africa
7 to 10 working days. Generally five days for Europe and 7 days for USA and Canada.
The price paid on this web site is exclusive of any local taxes which may be payable to the courier or local customs on delivery.
EU VAT and possibly duties will be payable to you local customs agent or courier, in addition to the price paid on this web site
All International shipments are sent UPS Expedited tracked and signed for. Tracking ref link is sent by us and by UPS. Please include your email and phone number on the checkout page.
Royal Mail tracked and signed Air Mail or UPS depending on the country
Just return the item in the shipping envelope marked return to sender. Our address is 31 Eversley Raod, Surbiton KT5 8BQ. Please include your invoice/delivery note for a rapid refund.
Of course, no problem, just contact us and we will arrange it.
We offer a 90 day warranty on all non consumable products. Tanks liquids and coils are consumables.