UK Delivery is by Royal Mail 24 Tracked

We offer next day delivery in the UK via Royal Mail 24 for orders placed before 12 noon.

For International orders you will have to pay any local taxes and duties required locally in addition to the price paid on this web site.

Canadian Australian and New Zealand orders are shipped Air Mail Expedited Tracked at a cost of £19.99. Up to ten working days for delivery.

All Continental European and Republic or Ireland Orders are Shipped via air mail expedited tracked, Up to 7 working days delivery. Cost £19.99

We are unable to ship to the USA or India

How quickly do you deliver?

Royal Mail 24 Parcel normally arrives next day

What if I am not in when Royal Mail arrive?

The postman will come backwill come back the following day

Is my delivery tracked?

All parcels are sent Royal Mail 24 tracked

Where do you deliver?

All countries where vaping is legal. We do not deliver to Turkey, USA, or India,

How long does delivery take

7 to 10 working days. Generally five days for Europe and 7 days for USA and Canada.

Local Duties and Taxes

The price paid on this web site is exclusive of any local taxes which may be payable to the courier or local customs on delivery.

EU VAT

EU VAT and possibly duties will be payable to you local customs agent or courier, in addition to the price paid on this web site

Are International shipments tracked?

All International shipments are sent Air Mail Expedited tracked and signed for. Tracking ref link is sent to you by the Roayl Mail. Please include your email and phone number on the checkout page.

Who do you use for International shipping?

Royal Mail tracked and signed Air Mail . If you want special courier please contact us

What if I need to return my order?

Just return the item in the shipping envelope marked return to sender. Our address is Suite 206
8 Lombard Road
London SW19 3TZ
.Please include your invoice/delivery note for a rapid refund.

Can I exchange my pipe for another?

Of course, no problem, just contact us and we will arrange it.

What warranty do you offer?

We offer a 90 day warranty on all non consumable products. Tanks liquids and coils are consumables.

Still have a question?

Please contact us for more information.

Get in touch