All our pipes are sent DPD or Royal Mail first class for next day delivery. You can choose at checkout. (Currently Royal Mail is taking 2-3 days) If you use DPD a tracking email is sent both by us and by DPD. Additionally if we have your mobile number you will receive a tracking text with the delivery time to the nearest hour.
Royal Mail Delivery in the UK is free for orders of £20 or more.
DPD Delivery is free for orders of £40 or more
For orders placed before 1pm we deliver next working day
DPD will come back the following day
If you choose DPD your order will be tracked. You will receive a tracking email and a tracking text (if we have your mobile number) Royal Mail orders are not tracked.
All countries where vaping is legal including USA, Australia, Europe, New Zealand, South Africa
7 to 10 working days
All International shipments are sent tracked and signed for. We tend to use UPS for southern Europe and Royal Mail air mail tracked and signed for the rest of the world.
Royal Mail tracked and signed Air Mail or UPS depending on the country
Just return the item in the shipping envelope marked return to sender. Our address is 31 Eversley Raod, Surbiton KT5 8BQ. Please include your invoice/delivery note for a rapid refund.
Of course, no problem, just contact us and we will arrange it.
We offer a 90 day warranty on all non consumable products. Tanks liquids and coils are consumables.